Welcome to Flightofares.co.uk! Our website provides a seamless and stressfree travel booking experience to satisfy the travel needs of customers. We are based in the UK and offer a wide range of services, including flights/ car rentals/ holiday packages/ cruises/ and hotel bookings. You agree to comply with these terms and conditions by using our website and services. If you do not agree with given terms, you will be responsible for any future loss.
We deliver a responsive customer service and ensure a smooth travel. Please take a moment to read through our Terms and Conditions when exploring services. This document outlines the rules that govern the use of our website to safeguard both you and Flightofares.co.uk. We encourage to familiarise with our policies to ensure a clear knowledge of customer rights and responsibilities while using our services.
General Information
- Flightofares.co.uk are committed to providing a safe and seamless experience for our customers.
- We encourage familiarity with customers’ rights and responsibilities when interacting with our platform.
- An unauthorised use of our website/ violation of these terms will result in the termination of access.
- We reserve the right to change these terms at any time and such changes will be liable once posted.
- Constant use of our services after changes indicates the acceptance of new terms.
- Please do not hesitate to reach out for questions/ clarifications.
Our Services
- Flights – We provide a platform to search and book flights with multiple airlines. All flight bookings are subject to the terms of the respective airline.
- Car Rentals – Our website facilitates car rental bookings. Rental terms and conditions will differ based on the rental company you pick.
- Holidays – We offer customised holiday packages which include accommodation/ activities/ and transportation as outlined in the details.
- Cruises – The process to secure a voyage for cruises is governed by the cruise line’s policies. It is the customer’s responsibility to review the rules prior to reservation.
- Hotels – Our hotel booking services include various accommodations with specific terms set by each property.
Once booking is done, you will obtain a confirmation email. Please recheck all details and ensure they are correct. Please contact us at the same time when you find any discrepancies.
Payment Terms
Accepted Payment Methods:-
- Credit/ Debit Cards (Visa/ MasterCard/ American Express)
- PayPal
- Other specified payment options on our site
Order Confirmation:-
- Payment is required for booking confirmation.
- The confirmation will be shared through email right after successful payment.
Currency:-
- All transactions are processed in GBP (£).
- Exchange rates are changeable for foreign transactions based on the payment provider selected by customer.
Booking Fees:-
- A service fee is applicable to certain bookings.
- Total costs will be detailed prior to order confirmation.
Cancellation and Refund:-
- Cancellations must follow the specific terms of each service provider.
- Any applicable cancellation fees will be communicated in the booking confirmation.
Security:-
- We use industry-standard encryption to protect the payment information of our customers.
Changes to Payment Terms:-
- We reserve the right to change payment terms at any time.
- Changes take effect instantly upon posting on our website.
Cancellation & Refund Rules
We at Flightofares.co.uk understand that plans can change. We have outlined our cancellation and refund rules regarding flights/ car rentals/ holidays/ hotels/ and cruise bookings. Pay attention to our general rules for cancellations:-
- Customers must inform us about cancellation requests as soon as possible.
- Cancellation deadline differs based on the type of service booked by the customer.
- Cancellations can be made via our website/ through customer service.
- Please make sure to have your booking reference handy.
Certain Cancellation Information of Our Services
- Flights – Most airlines have specific cancellation policies with a fee.
- Cancellations within 24 hours of purchase are eligible for a complete refund but the booking must be made at least 7 days before the departure date.
- Car Rentals – Cancellations made within 48 hours of pick up incur no fees. Cancellations made less than 48 hours prior to the pick-up time will result in an applicable fee based on the policies of the respective rental company.
- Holidays – Cancellations will incur a fee based on the time of cancellation for bundled packages. Cancellations made greater than 30 days prior to travel often have lower fees compared to those made closer to the travel date.
- Cruises – Cruise line cancellation policies are quite different. Cancellations of cruise made 90 days prior will receive a partial refund/ credit. There will be a fee for those made closer to the sail date.
- Hotels – The bookings for hotels can be cancelled without charges up to 24 to 48 hours prior to check in. It is essential to check certain terms at the time of booking as policies differ.
Refund Rules
- Refund eligibility depends on the policies of the service provider.
- Customers can receive a full/ partial refund as per the terms at booking for cancellations within the stipulated time frame.
- Once a cancellation is confirmed, it may take up to seven to ten business days for the refund to be processed.
- Payments will be reimbursed via the original payment method.
User Responsibility
- Customers are responsible for ensuring the protection of their account information as a user of our website.
- It includes password and other confidential details provided at the time of booking of any services.
- Customers must comply with our terms and conditions as well as laws and regulations related to travel.
- It is your obligation to understand and adhere to our cancellation and refund policy if you decide to make changes/ cancel booking.
- Verify that you meet all travel requirements for chosen destination like visas and health advisories.
- Customers must use a valid payment method to cover the transactions.
- We expect all customers to interact with fellow travellers and our staff to maintain a positive experience for each individual.
Limitation of Liability
- These terms refer to a legal clause that defines the extent to which a party can be held responsible for damages/ losses incurred under a contract/ during the course of business.
- This concept is relevant to protect a business from excessive financial claims in the context of Flightofares.co.uk.
- The Limitation of Liability clause aims to limit exposure of website to liability.
- With this, our customers are not held responsible for such damages/ for amounts exceeding a specified limit.
- The clause can differentiate between kinds of damages like direct/ indirect/ consequential/ or incidental damages.
- It is important to clear the kinds of losses you want to accept responsibility for, if any.
- Certain laws like the Unfair Contract Terms Act 1977 and the Consumer Rights Act 2015 in the UK regulate how limitation clauses can be enforced in contracts involving consumers.
- These regulations ensure that liability limitations are fair and reasonable.
- Customers cannot exclude it altogether for death/ personal injury from negligence.
- Limitation of Liability clause is presented in a way that users can access and understand it.
- Do not create an imbalance between the rights and obligations of the parties involved for the clause to be enforceable.
- Seek legal suggestion to ensure compliance with legal standards.
Amendments to Terms
- Amendments to the Terms of our website are changes made to the conditions that govern users’ access and use of the site.
- Review these terms to stay informed.
- We at Flightofares.co.uk reserve the right to amend reservations due to errors/ omissions/ or system glitches based on our terms.
- Users should be aware of the effective date of the amendments
- The continued use of this website implies their acceptance of the updated terms.
- We will notify you within 5 days of a booking/ reject transactions/ and provide a refund at our discretion.
- Product listings will change based on the airline updates.
Governing Law
- The governing law for our website is based in the United Kingdom.
- So, the terms and conditions outlined on this site will be interpreted and enforced as per the laws of England.
- Both the website operators and users agree to submit to the jurisdiction of courts in England in the event of any disputes/ legal issues arise from the use of the website.
- This provides a legal framework to resolve conflicts.
- All parties have a consistent knowledge of their rights and responsibilities under the law.
Contact Us
Please feel free to contact us for any questions/ concerns/ or feedback for these Terms and Conditions. You can reach us through the provided methods:
Email: info@flightofares.co.uk
Phone: +44-808-303-0706
We aim to respond to all inquiries within 24 to 48 hours. Our customer support is available around the clock to assist our customers.